Contact
Talk to a human
One mailbox, read by the people who build NoDrift. No ticket robots.
Usually answered within one business day — always within three. Write from the address on your account when it is about billing, so we can find you.
What we can help with
- Something broke, or looks wrong in your data
- Billing, refunds, and cancelling (see the refund policy for the 14-day window)
- Trouble importing a CSV from your broker
- Privacy and data questions — export, deletion, what we store
- Feedback, including the unflattering kind. It is the most useful kind.
What we cannot help with
We cannot tell you what to trade, whether to hold a position, or what a market will do. NoDrift is a mirror, not an adviser — and we would rather say that plainly than answer around it. For advice about your money, talk to a licensed professional.
Who we are
NoDrift is built by a small team — a trader who needed a mirror, and the tools he uses to build it. When you write in, you are writing to the people who make the product, not to a support queue. More on the About page.
Data requests
You can export or delete everything yourself from Settings, any time — no email required. If you would rather have a person do it, write to us and we will. Full detail is in the Privacy Policy.