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Refund Policy

Last updated: October 13, 2026

In one line

Your first charge is refundable within 14 days — no questions asked.

How it works

  • Within 14 days of your first charge — email us and we refund it in full. You do not have to explain why, and we will not try to talk you out of it.
  • After 14 days — cancel anytime from Settings (or by email to support@nodrift.trade); we process it within one business day, and you keep Pro until the end of the period you paid for. The subscription simply does not renew.
  • Renewals — if a renewal charge surprises you, write to us. We would rather fix it than keep money you did not mean to spend.

Why not refund everything, forever

Because we would rather be honest than generous-sounding. NoDrift is a tool whose value shows up over weeks — if it has not shown you anything in two weeks, you should not be paying for it, and the free tier is still there for you.

The 14-day window is long enough to catch a mistaken purchase and short enough that we can keep the promise without conditions.

How to ask

Email support@nodrift.trade from the address on your account. A human reads it — usually within one business day, and always within three.

Payments are processed by Creem as our merchant of record, so the money moves back through them. Refunds return to the original payment method; how long it takes to appear depends on your bank or card issuer, typically 5–10 business days.

Your data after a refund

Refunding does not delete anything. Your logs, rules and history stay in your account and you drop back to the free tier — you keep everything you wrote, you just lose the AI layer. You can also delete your account and data separately, from Settings.

Read together with our Terms of Service and Privacy Policy.